Frequently asked questions
Answers to the most common questions about repairs, prices and warranty.
How long does a repair take?
Most common repairs — such as screen or battery replacement — are done the same day, often while you wait. More complex repairs may take 1–2 days; we always give you an estimate before we start.
Do you offer a warranty on repairs?
Yes. We provide a warranty on our repairs and the parts we use. Bring your receipt if you experience an issue related to the repair and we'll take a look.
What does a repair cost?
Prices depend on the device and the type of repair. Use the price calculator on the Repair page for a fixed price, or contact us and we'll help you.
Do I need an appointment?
You're welcome to drop by during opening hours. Booking a time in advance means we can prepare the right parts and reduce your waiting time.
Will I lose my data during a repair?
Most repairs don't affect your data, but we always recommend backing up your device beforehand. We never access personal content unless it's required to complete the repair and you've approved it.
Which payment methods do you accept?
We accept the most common cards and online payment at checkout. For in-store repairs you can pay on collection.
Do you repair water-damaged devices?
Yes, we can assess water-damaged devices. Results vary depending on the damage, so we always inspect first and give you an honest evaluation before any work begins.