Terms & Conditions
The terms that apply when you shop and book repairs with Repair Solutions.
1. Company information
Repair Solutions
Godthåbsvej 46, DK-2000 Frederiksberg
Email: repairsolutionsdk@gmail.com
CVR no.: [insert CVR number]
2. Prices and payment
All prices are shown in Danish kroner (DKK) and include VAT unless stated otherwise.
Payment is made at checkout for online orders, or on collection for in-store repairs. The order is binding once payment is completed.
3. Repairs
We provide a price estimate before starting any repair. If additional faults are discovered during the work, we contact you before proceeding.
We recommend that you back up your device before handing it in. Repair Solutions is not responsible for loss of data.
4. Warranty and complaints
As a consumer you have 24 months of right to complain under the Danish Sale of Goods Act (Købeloven). In addition we provide a warranty on the repairs and parts we supply.
The warranty does not cover new damage, misuse, or faults unrelated to the original repair.
5. Right of withdrawal
For physical goods bought online you have 14 days' right of withdrawal from the day you receive the item, provided it is returned in the same condition.
The right of withdrawal does not apply to repair services that have been fully carried out with your consent.
6. Delivery
Orders are shipped with our carrier partners. Delivery times are estimates and may vary. Any tracking details are shown on your order once available.
7. Liability
Repair Solutions is not liable for indirect losses, including loss of data or lost profits, arising from the use of our products or services, to the extent permitted by law.
8. Governing law
These terms are governed by Danish law. Any disputes are settled by the ordinary Danish courts.